Opario
NEWOpario · Intelligent Operations

Better Systems.Better People.Better Business.

Your entire business in one place, and your AI agents see all of it. One inbox, one CRM, one home for tasks, people and training, with the parts you don’t use switched off.

Northfield Stays · Control Tower

The real product, recorded with demo data and a sample brand.

For short-let & serviced accommodation operators Opario: Short Stay Management SuiteYour PMS in the inbox, housekeeping, maintenance, portfolio and owner statements, all built in. See the suite
Two sides of the fence

The usual stack, or one Opario.

Most businesses run on six or more tools that don’t talk to each other, and use a fraction of each. Here’s the same business on both sides.

The usual stackSlack, Trello, Asana, inboxes, WhatsApp…
Slacklogin · £/seatTrellologin · £/seatAsanalogin · £/seatOutlooklogin · £/seatGmaillogin · £/seatWhatsApplogin · £/seatA CRMlogin · £/seatHR spreadsheetlogin · £/seatTraining platformlogin · £/seatBookkeeping applogin · £/seat
OparioOne platform, one intelligent core
Your AI agents
InboxTeam channelsCRMMy DeskStaffroomTasksTeam & HRTrainingFinanceRevenueClientsSales
The usual stackOpario
Logins per person6 or moreOne
Monthly billsOne per tool, most charged per seatOne, only for the parts switched on
A customer’s historySplit across email, chat, the CRM and a boardOne record, every message and task on it
What the AI can seeOnly the tool it’s bolted ontoEvery department, joined up
Features you never useMost of each tool, in every menuSwitched off, gone from the menu
A new starter learnsSix tools and where things liveOne place
01 · Unified Intelligent Inbox

Email in Outlook, chat in Slack, customers on WhatsApp. Something always slips.

Every conversation, one screen.

Every shared and personal mailbox, your team channels and WhatsApp land in one inbox. AI sorts what comes in, drafts the reply in your voice and turns any message into a task. Your team chat lives in the same place, so Slack can go.

  • Every email account, on any provider
  • Team channels, DMs, threads and huddles
  • AI labels, sorts and drafts every reply
  • Any message becomes a task in one click

Harry runs it.He drafts each reply from your own information. A person sends it until that channel has passed 50 reviewed cases.

Northfield Stays · Control Tower
An incoming message beside the reply drafted for it, with Good as written, Edit and Not suitable.
02 · Intelligent CRM

Leads in a spreadsheet, last year’s customers nowhere, and the next deal goes to whoever rang back first.

Your data, organised like never before.

Every contact joined to every email, message and call automatically. Agents tell you who to contact first, re-ignite the leads that went dead or quiet, and suggest the next step on every deal.

  • Contacts built from your own inboxes
  • Agents rank who to contact first
  • Dead and quiet leads re-ignited, with the message ready
  • GDPR preferences respected on every send

The lead agent runs it.It works the CRM overnight and queues outreach for a person to approve in the morning.

Northfield Stays · Control Tower
03 · My Desk, Staffroom & Tasks

Personal to-dos in Trello, projects in Asana, and the actual work agreed in a chat thread.

Everyone’s work, organised in one place.

My Desk is each person’s own board. The Staffroom is the team’s. Task-based project management runs underneath both, for everyone in the business, with owners, dates, subtasks and files. A task given to someone lands on their desk.

  • My Desk: a board for every person
  • Staffroom: shared boards for each team
  • Projects with subtasks, owners and dates
  • A My Tasks count on every screen, red when overdue
Northfield Stays · Control Tower
04 · Team & HR

Who’s working on what? Who’s off today? Where are the contracts?

Your people, at a glance.

Every person’s profile, role, access and documents in one place. A live status shows who’s active, on a call or away, and usage shows where the time actually goes, person by person and part by part.

  • Profiles, roles and what each person can open
  • HR documents kept with the person
  • Live status: active, on a call, in a meeting, away
  • Usage by person and by part of the platform
Northfield · Control Tower · Team

Live demo of the Team page. Sample people and figures.

05 · Training Suite

New starters shadow someone for a fortnight, and half of what they learn is out of date.

Every person on their own training journey.

Your processes become short video modules with questions at the end. Each person gets a journey from day one: onboarding, compliance and anything new. The system brings them back for a refresher when a rule changes or a date comes round.

  • Video modules, watched in order
  • Questions at the end, marked for you
  • Refresh points set by date or by change
  • Every person’s progress on one screen

Helen runs it.She builds modules from your own processes and keeps every person’s journey moving.

Northfield · Control Tower · Training
My Training JourneyStep 3 of 5
40%

Live demo of a training module. Sample videos and questions.

The intelligent core

Your AI agents see all of it. Every department.

Because every part of the business sits in one system, the agents work across all of it, like a nervous system running through the company. Each one has a job, shows its reasoning and earns more freedom from reviewed cases.

Live

    Money, safety and complaints always go to a person. That rule’s in the code, not the settings.

    No bloat

    Only the parts you use. Switch the rest off.

    Every part of Opario can be switched on or off for the business, and for each person. Your team sees a clean menu with only what they need.

    • Toggle parts on and off at any time
    • Choose what each person can open
    • Add a part later without moving anything
    Your Opario6 parts on
    • Unified Intelligent Inbox
    • Intelligent CRM
    • My Desk & Staffroom
    • Tasks & Projects
    • Team & HR
    • Training Suite
    • Finance Suite add-on
    • Revenue Management add-on
    • Client Management add-on
    • Sales add-on

    Try it: switch a part off and it's gone from every menu. Nothing to scroll past, nothing to train people on.

    Optional add-ons

    Add the rest when you need it.

    The core runs the business. Add-ons plug into the same data, so the agents see them too.

    Finance Suite

    From P&L to bookkeeping, linked straight to your accounts. Invoices read and matched before anyone pays them.

    Xero today · QuickBooks next

    Revenue Management

    The numbers that matter on one live screen, each opening to what sits behind it.

    Client Management

    Every client, their contract, their statements and what they owe you, in one place.

    Sales

    Every product, every price, who sells it and where it sells.

    Custom build

    Your own field app and operations dashboard, built on the Opario core around how your team works on site.

    Scoped with you

    Something else?

    Tell us what your business runs on. Parts are built on the same core, so a new one doesn’t mean a new tool.

    Book a call
    Opario: Short Stay Management Suite

    Run short lets? It’s already built for you.

    Everything in Opario, plus the parts a short-let operator lives in: your PMS inside the inbox, housekeepers, maintenance and spot checkers on one field app, a full portfolio page, owner statements, and every utility, certificate and owner detail tracked.

    Northfield Stays · Control Tower
    Getting started

    From sign-up to live in about a week.

    No migration project. Connect your email, bring your team chat across and switch on the parts you want.

    1. Tell us about the business

      Two minutes on the form: your company, your team size and what you use today.

      Day 0
    2. Get your welcome code

      We check the details and send the owner a code to set a PIN. Same working day.

      Day 0 to 1
    3. Pick your parts

      Switch on the parts you want, add your brand and invite the team.

      Day 1 to 3
    4. Connect and go live

      Plug in your email and bring your chat history across. The agents start work.

      Day 3 to 7

    One platform. Only the parts you use.